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  • Writer's pictureHelen Leighton

What makes a good leader? Lessons from 30 years of experience

Leadership isn't just about having a title or being in charge. It's about embodying a unique set of qualities and skills that inspire and guide others towards achieving common goals. In this comprehensive guide, we're going to delve into the multifaceted aspects of effective leadership, exploring what it takes to be a standout leader in today's dynamic professional world.


True leadership is about unleashing the potential within oneself and others, inspiring positive change, and driving success even in the face of adversity. To become an effective leader, one must embark on a journey of self-discovery and growth, unveiling the leader within by cultivating key qualities and behaviours that define exceptional leadership.


Throughout this article, we'll provide actionable insights and practical tips from diverse perspectives to help you nurture the leader in you. Whether you're a seasoned professional looking to refine your approach or someone aspiring to take on more leadership responsibilities, there's something to learn for everyone.


Unveiling the Leader Within


The journey requires dedication, self-awareness, and continuous growth. By cultivating authenticity, visionary thinking, empathy, adaptability, and resilience, leaders can unlock their full potential and make a lasting impact on those they lead and the organisations they serve. 


As we navigate the (ever-growing) complexities of the modern world, let’s dive into just some of the many qualities that define exceptional leadership.


Being True to Oneself


Authenticity is a cornerstone of effective leadership. It's about being true to yourself and leading with sincerity and genuineness. Imagine a leader who always speaks from the heart and isn't afraid to show vulnerability. This leader inspires trust and connection within the team because team members know they can rely on their word. When a leader is authentic, it creates an environment where people feel comfortable being themselves and sharing their ideas openly.


Another example of authenticity in leadership is when a leader admits their mistakes and takes responsibility for them. Instead of trying to cover up errors or shift blame, they own up to their actions and use them as learning opportunities. This openness and transparency build credibility and trust among team members, who appreciate the leader's honesty and humility.


Painting a Picture of Possibility


All projects involve leaders envisioning a future full of possibilities and inspiring others with innovative ideas. Take, for instance, a team leader in a struggling department. Instead of focusing solely on the current challenges, this leader paints a clear vision of where the team could be in the future. They gather the team and share their vision of transforming the department into a thriving and innovative hub within the organisation. 


This bold and forward-thinking approach sparks enthusiasm among team members, who begin to see the potential for growth and improvement. Encouraged by this vision, the team collaborates on new ideas and initiatives, ultimately leading to positive changes and tangible progress within the department. In this way, visionary thinking not only inspires but also drives action and results.


Understanding the Human Element


Consider the CEO of a company who noticed that many employees were struggling to balance work and personal responsibilities during the COVID-19 pandemic. Instead of simply expecting everyone to meet deadlines and maintain productivity, the CEO implemented flexible work hours and offered additional support services for employees facing challenges. By showing empathy and understanding, the CEO fostered a supportive and inclusive work environment where employees feel valued and cared for. This not only boosted morale but also led to increased productivity and loyalty among the workforce. 


This only goes to show that demonstrating empathy and compassion isn't just a nice gesture. It's a strategic leadership approach that yields tangible benefits for both employees and the organisation as a whole.


Navigating Through Change


Embracing change and uncertainty with resilience and agility is a key trait of effective leadership. Take, for instance, a startup founder faced with unexpected market shifts due to technological advancements. Instead of clinging to outdated strategies, the founder quickly adapts the business model, leveraging emerging technologies to stay competitive. By embracing change with resilience and agility, the founder navigates through uncertainty and leads the team towards success in the ever-evolving market landscape.


Bouncing Back Stronger


For this one, let's look at a real-life example:


During the global financial crisis of 2008, Indra Nooyi, the former CEO of PepsiCo, faced significant challenges in steering the company through turbulent times. Despite the economic downturn and intense competition in the beverage industry, Nooyi exhibited unwavering perseverance and optimism. She implemented strategic initiatives to diversify PepsiCo's product portfolio, focusing on healthier options and expanding into emerging markets. Nooyi's resilience and determination inspired employees at all levels of the organisation to remain steadfast in their efforts. Her leadership during this adversity not only helped PepsiCo weather the storm but also positioned the company for long-term success in the years to come.


But Wait, There’s More

Apart from unveiling your own potential, effective leadership also requires mastering the art of communication and embodying ethical principles. - Clear communication is vital, as it involves articulating ideas with precision and transparency, minimising misunderstandings, and fostering alignment within the team. - Decisiveness is equally crucial, as leaders must make bold decisions in a timely manner, instilling confidence and direction within their teams. - Empowerment entails cultivating autonomy among team members, fostering creativity and innovation, while collaboration harnesses collective genius by leveraging diverse perspectives to achieve shared goals. - Continuous learning is essential for growth, inspiring a culture of improvement and adaptation. - Ethical leadership principles, including integrity, accountability, compassion, respect, and courage, guide leaders in upholding moral principles and inspiring trust and loyalty among their teams.

The list goes on and on!

By embodying just some of these qualities, leaders can create a culture of excellence, innovation, and achievement within their organisations, inspiring and empowering their teams to navigate challenges with confidence and resilience.

Conclusion

By cultivating authenticity, visionary thinking, empathy, adaptability, and resilience, leaders can unlock their full potential and make a lasting impact on those they lead and the organisations they serve. While these qualities are essential, we learned that effective leadership also involves mastering the art of communication and embodying ethical principles. 


As we continue to build upon our skill sets, let's remember that this isn't just about achieving success. It's about inspiring greatness in others and leaving a positive legacy. So, whether you're a seasoned leader or just starting on your leadership journey, embrace these qualities and lead with passion, purpose, and positivity. 


After all, as the famous quote goes, "A leader is one who knows the way, goes the way, and shows the way." So, why not lead by example and inspire others to reach new heights of success and fulfilment.


Helen Leighton is a no-nonsense Leadership Coach with 30+ years of experience. She has led diverse teams globally but what truly brings her joy is partnering with ambitious executives on their journey to the leadership lottery. By sharing carefully curated tools from her extensive experience, she has witnessed (and facilitated) remarkable transformations. Yours could be up next! 








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